Order, Dispatch & Delivery

How to Order

There are five ways you can place an order with us:

1. Order Online with your personal wholesale account

2. Email [email protected] your order

3. Order on Ankorstore (use code LIFT-JFVUH8TU) (If you are new to Ankorstore enjoy £100 dscount on your first order from us! You will also benefit from a 10% discount on all further Ankorstore orders for the next 30 days!)

4. Order on our FAIRE store (If you are new to FAIRE enjoy 50% off (up to £150 maximum discount) on our brand!)

5. Visit us at one of the Trade Shows we exhibit at.

Ordering Online

Ordering online is very simple! You will need to register with us. Please email [email protected]  with your company name. Laura will email you back your own personal wholesale login.

Once you have your wholesale login you can order on the website. Once logged in you will see all trade prices and products.

To place an order – Login, add products to basket then click ‘Check Out’ and follow the process. Once you click ‘Confirm’ no payment is taken, this order just gets sent straight to us where we will start printing your products and invoice you. You will receive an email within 12 hours confirming we have received your order.

Minimum Order

We have a minimum order quantity of £100 ex VAT. We have a minimum item quantity per design of 3.

Dispatch Times

As all items are custom printed to order, our usual delivery time is within 2 weeks. If you require these sooner please email [email protected]  and we will do our best to accommodate.

Payment

New customers are required to pay for their first order on a pro-forma basis. We offer 30 credit accounts after a period of sucessful trading with us. 

For all orders we invoice you in your preferred currency, either GBP, EUR or USD. We accept payment via BACS or bank transfer and over the phone. We will accept payment via PayPal if the PayPal fee is included in the payment.

UK Mainland Delivery

Delivery is calculated when invoicing and is calculated by weight. Free delivery* on UK orders on or over £250 ex VAT. 

*Free delivery on ALL products with the exception of cushions, chopping boards, LARGE tea towels and Deck Chairs.

Please see our Offers page for current delivery promotions.

Europe and International Delivery

Delivery is calculated when invoicing and is calculated by weight. If you are concerned about international shipping costs, please email [email protected] your estimated order and delivery address and we will work out shipping costs for you, before you confirm to buy.